We booked 3 rooms at Pinipahana Walauwa Resort expecting a peaceful and relaxing stay with our families. What we experienced was the complete opposite.
When we arrived, there was a large external party with extremely loud music, heavy noise, and constant disturbances. The tables for this party were set right near our room doors. When we spoke to the manager, he assured us the group would leave within 30 minutes, saying it was only a daytime function. We patiently waited but the noise continued for nearly 3 hours, making it impossible to rest or sleep.
To make matters worse, the manager himself was drunk, drinking with the party guests. It was shocking and unprofessional. There was no control, no enforcement of hotel policies, and no consideration for in house guests.
Later, the manager informed us that there would be another party at night a birthday party with around 20 people, which was accepted after we had already checked in. This is unacceptable. We booked a villa and were in house guests with 3 families, including children. The remaining rooms could not justify allowing large external parties to disturb paying guests.
The environment felt unsafe and chaotic: - Guests were extremely drunk. - People used the swimming pool with soap applied, completely unhygienic. - Groups of children from outside the hotel knocked on our room doors. - Constant shouting, loud music, and zero supervision.
This place is not suitable for families, not suitable for relaxation, and clearly poorly managed. The management has no respect for guest comfort, safety, or basic hospitality standards.
We came here to relax and enjoy time with family instead, we were stressed, disturbed, and felt unsafe throughout our stay.
Worst hotel experience we have ever had. Absolutely not recommended.
We went out for dinner, and the food we bought was absolutely delicious..Every dish was full of flavor and perfectly cooked...The service was friendly, and the overall experience was amazing...Definitely worth visiting again...
Our estance in Pinipahana Walauwa Resort was perfect! We have been 2 nights. The service was excellent, the workers were really attentive. The rooms were really clean and the food in their restaurant was delicious! I really recommend this hotel to everyone.
I recently spent my holiday at Pinipahana Walauwa in Matara, and it was a truly relaxing experience. The property is a beautiful, heritage-style house with clean and peaceful surroundings. The English breakfast was superb—fresh, well-prepared, and full of flavor. I also enjoyed the dinner, which is available at an additional cost but offers a good range of options. The pool and distant sea view added to the charm of the stay.
However, it's worth noting that the entry road is narrow, so drivers should be cautious even though it’s a carpeted road. Google Maps also suggested an alternate route with a steep downhill, which may be challenging for some vehicles. Additionally, since the kitchen area is close to the pool, a bit more freedom or privacy around the pool would enhance the experience—but the friendly and helpful staff helped make it manageable.
Overall, it’s a great place to unwind if you enjoy peaceful surroundings and a touch of history.
Bohužel nemohu doporučit a musím napsat recenzi,i když jsem nechtěla . Na (booking.com )totiž najdete velmi dobré hodnocení ,ale neodpovídá realitě .
Personál byl milý a budova je pěkná ,ale čistota nebyla dobrá . Bazén nebyl čistý ,pokoj a jeho vůně také nebyla úplně ideální . Navíc jsme musely zabíjet šváby . Lokalita není dobrá pro dívky ,které cestují sami bez partnera 🙂
Cestuji hodně a zažila jsem toho hodně ,řekla bych tedy že nějaké maličkosti se dají přehlédnout .
Například snídaně nebo voda ve sprše,pokud cestujete častěji ..víte jak to v Asii chodí ,potom ale toto ubytování musí mít poloviční cenu za pokoj než nabízí 👍🏻🙂
Manager was good n friendly .Food was good. But not safe only for girls.one person tried to capture photos.Kitchen area was near the pool.No privacy.So don’t recommend.
Clean and nice location,we held the birthday party, Excellent food and service ,Specially Thanks to the manager of the hotel, Mr. Kanushka, he was very friendly and made all arrangements according to our needs.Highly recommend
Beautiful and comfortable rooms. No WiFi in rooms. Had to be in the restaurant area with horrible mosquitoes to use the computer. Someone who showed had authotity, was very rude when we asked the meals to be served on time for the next day. Had no choice for breakfast, and the bland English breakfast served was just toast, omelette, butter, jam and sausages. So unfriendly and was not accomodative other than the room boy, who was obliging and excusing for the mistakes! No disability access and we had to carry our bag and baggage to the room.
We had a get-together at this place. Wonderful quiet cosy place located at a summit. Very nice sceneries around. Resort is clean, and service is superb. Highly recommended
Place is beautiful. Place is calm and a peaceful place. This place is really nice in the evenings. It’s a good place to have a gathering or an event. But food isn’t that good here. Even the service wasn’t that great. Even though you pay for the place and food and all the other stuffs they won’t offer you a good service. If I’m not mistaken the manager of this place, named Thushara is such a pain. Even though you ask anything he won’t arrange it with the way you want. He will do whatever the thing he needs. Better to get your stuffs by your own without asking him to do so.
Except the service and food, the place is really good. It’s beautiful place.
About this listing
Located in Matara, 1.4 km from Matara Beach, this offers accommodation with a restaurant, free private parking and a garden. The property is situated 1.5 km from Lakshawaththa Beach, 2.2 km from Wellamadama Surfing Beach and 25 km from Hummanaya Blow Hole. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi.
The units in the resort are equipped with a kettle. All rooms are equipped with air conditioning and a flat-screen TV, and certain units at Pinipahana Walauwa Resort have pool view.
The accommodation offers a continental or Full English/Irish breakfast.
Galle International Cricket Stadium is 46 km from the resort, while Galle Fort is 47 km away. The nearest airport is Koggala Airport, 33 km from the villa.
Amenities
Air Conditioning
In-house Chef
Internet – Wifi
Pool
Towel
Suitability
Elder Access
For Children
Pet Allowed
Wheelchair Access
Rental Types
Bungalow
House
Villa
Rates & availability
Cancellation Policy
Strict and Non-refundable!
Upon a special request with a valid reason, a limited-time flexible cancellation policy may be offered.
